Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't been quite what you were hoping for. If you're noticing a dull streak or finding that you're having to rinse more than expected, the dilution ratio could definitely be a factor. Since our All Purpose Non-Toxic Cleaner is concentrated, using the correct dilution for each cleaning task is important to achieve the best results.
We recommend referring to the dilution guide on our product page, as different surfaces and cleaning needs require different ratios.